BEGIN:VCALENDAR
VERSION:2.0
PRODID:jquery.icalendar
BEGIN:VEVENT
ORGANIZER:MAILTO:avner.algom@gmail.com
TITLE:Launching Voice Agents to Production - Part 1
DTSTART:20250904T113000Z
DTEND:20250904T114500Z
SUMMARY:Launching Voice Agents to Production - Part 1
DESCRIPTION:This talk is a dive into how we designed, built, and shipped at Lemonade a production-grade voice agent using OpenAI’s Realtime APIs. I’ll walk through the general architecture and how we combined LLM-based reasoning with deterministic state machines — not just the “what,” but the “why” behind those choices.More importantly, I’ll share the real-world challenges that don’t show up in diagrams: trade-offs between flexibility and control, managing latency at scale, designing for fast iteration while keeping quality, and deciding when to let the LLM lead vs. when to fall back on structure.The talk blends technical insights with product and organizational lessons — useful for anyone building or planning to build with generative AI: engineers, product leads, researchers, and tech execs alike.
LOCATION:
END:VEVENT
END:VCALENDAR